Privacy Policy

This Privacy Policy explains how we ("we", "us", "our") handle your personal data when you use our website and services. By using our website, you agree to the practices described below.

1. Information We Collect

• Account details — name, email address, phone number and password when you register.
• Order information — delivery address, items purchased and payment status.
• Communications — messages you send us through forms or email.
• Usage data — pages visited, device and browser information collected automatically.

2. How We Use Your Information

• To process and deliver your orders and provide customer support.
• To manage your account and keep you updated on order status.
• To improve our products, website and services.
• To send you offers and updates where you have opted in (you can unsubscribe at any time).

3. Payments

Payments are processed by trusted third-party providers. We do not store your full card details on our servers.

4. Sharing Your Information

We do not sell your personal data. We may share information with delivery partners and payment processors strictly to fulfil your order, or where required by law.

5. Cookies

We use cookies to keep you signed in, remember your cart, and understand how the site is used. You can control cookies through your browser settings.

6. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us.

8. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page.